Improving Operational Efficiency: TQM for the Fresh Food Supply Chain

Improving Operational Efficiency: TQM for the Fresh Food Supply Chain

When it comes to improving operational efficiency, many cite the famous quote “You can’t manage what you can’t measure.” This quote is often attributed to W. Edwards Deming (pictured left), the man who revolutionized the Japanese manufacturing industry, or Peter Drucker (pictured right), considered by many as the father of modern management theory. Apparently neither of them actually said this quote or used it in the way it is generally perceived according to these sources (citation 1, citation 2, citation 3). While some will debate...Continue Reading...